Terms of Service

These Terms of Service (the "Terms") are a binding agreement between you and InceptionAI Inc. ("InceptionAI", "we", "us"), the company that runs geOracle, a generative engine optimization agency, and operates its website, Shopify application and related services, through which we deliver our agency services (together, the "Service").

By creating an account, installing our Shopify application, or using the Service, you agree to these Terms and to our Privacy Policy. If you use the Service on behalf of a business, you represent that you have authority to bind that business, and "you" refers to that business.

geOracle is an agency. We work to make your brand visible and recommended by AI systems (generative engine optimization) without changing how your customers see it. Our team researches how AI systems answer the buying questions that matter to your brand, prepares and implements improvements to your store's product information, structured data and supporting content, publishes what AI systems need to read and navigate your store, and reports what changed. We deliver this work through our team, our website and our Shopify application, within the scope agreed in your written proposal.

We continuously improve how we deliver the Service and the tools we use to do it. Where a change materially reduces the work you have paid for, we will provide reasonable notice.

New managed engagements are for established consumer brands selling their own products on Shopify with existing customers. Acceptance requires an agreed scope, the required access and approvals, and confirmed delivery capacity. Sending an inquiry or installing the application does not establish acceptance or start paid work. Existing client agreements remain in force unless separately changed by agreement.

The Service is intended for business use. You must provide accurate account information and keep it current. You are responsible for all activity under your account and for keeping credentials confidential. Notify us promptly of any unauthorized use.

You must be of the age of majority where you live and able to enter into a binding contract. We may decline or end an account where we cannot actually deliver the Service, for example where the store is not on Shopify or the access we need is withheld.

New engagements cost USD $2,847 per month, before applicable tax, with no setup fee. We plan for three months, or USD $8,541 if you continue each month. The written proposal identifies the agreed product family, market, deliverables, schedule, responsibilities and payment arrangements before payment is requested.

The initial engagement is planned over three months; each month is a separate payment you approve in Shopify. It does not renew automatically. Work pauses until you approve payment; a late approval starts a full service month. Any continuing monthly retainer requires a separate, explicit agreement on scope and price. A continuing retainer may be ended with 30 days’ notice, as stated in that agreement.

Payments are requested through the payment arrangement confirmed in your proposal. Shopify charges, where used, require your approval. Installing or uninstalling the application does not by itself create or change a separately accepted service agreement. Applicable platform rules and mandatory legal rights continue to apply.

Existing clients remain on their accepted agreement and billing terms, including any monthly budget, setup fee, currency, renewal and cancellation rules. Publication of this new offer does not automatically reprice an existing account or change its cancellation rights. Moving to the new engagement requires separate agreement.

We agree the work schedule and client dependencies before the engagement starts. Any change in scope, fee, start date or continuation must be confirmed with you. We do not charge a revenue share or performance fee under this offer.

For the premium-usd-2026-10-01 offer, Month one, delivered covers a dated baseline on Claude and OpenAI by day 7, first improvements ready for approval by day 14, and a re-check with a written review by day 28 after the first payment. Keep the store connected, enable the embed where the theme needs it, and name an approver in week one. Answer approval requests within five business days; delays pause the delivery clock. If any deliverable is missing, we keep working at no charge and do not request the second payment until all three are delivered. If you choose to stop instead, we credit the undelivered month through Shopify. This is an app credit, not a promised cash refund. Existing accepted offers retain their recorded terms.

The written proposal defines the work you are purchasing. Internal usage units help us operate the service; they are not a substitute for the agreed deliverables or an additional fee without your agreement.

For clients on an existing credit-based agreement, that agreement continues to govern allocation, use and expiration of credits. This offer does not convert, remove or reprice an existing balance.

To provide the Service we access data you authorize through your platform's permission system (for example Shopify access scopes): product, content, and storefront data. We act on your instructions. Changes that affect what your customers see are applied to your live store only after you approve them, unless you ask us in writing to publish a specific kind of change without individual approval. We may also ask you to approve other changes.

You retain all rights to your store data. Our handling of personal information is described in our Privacy Policy.

Roles. For personal data of your store's customers that we process through your platform's APIs, you are the data controller and InceptionAI acts as your data processor (service provider). We process that data only on your documented instructions, as configured through the Service, and for no other purpose.

Scope. The only customer personal data we process from your orders is the converting visit's source and referring URL, the order total, and the order date. We do not request customer names, email addresses, phone numbers, or shipping addresses. Order records are processed transiently to compute aggregate metrics and are not stored; we retain only monthly aggregates that cannot identify an individual customer.

Sub-processors. We use vetted providers to operate the Service, currently Anthropic, OpenAI, Google (Gemini and Imagen), Supabase, Vercel, Stripe, Shopify, Resend, Cal.com, Google Analytics, Microsoft Clarity, Google Sign-In, SearchAPI.io, Valyu, Meta (Facebook and Instagram), LinkedIn, X, and Reddit, each bound by data protection obligations. Your customers' personal data is never sold or shared, never used for advertising or profiling, and never sent to AI model providers.

Security. Data is encrypted in transit and at rest, and platform access tokens are additionally encrypted at the application layer. Access to production data is limited to what operating the Service requires.

Deletion and requests. We honor your platform's privacy mechanisms automatically (for Shopify: the customers/data_request, customers/redact, and shop/redact webhooks) and delete your stored data when you uninstall or on request, as described in our Privacy Policy. This section, together with the Privacy Policy, is our privacy and data protection agreement with you for your customers' personal data.

We use artificial intelligence, including models from our AI providers, to research and draft the work we deliver, and AI outputs can contain errors. Changes that affect what your customers see go live only with your approval, as set out in section 6. When you approve a change, you confirm that it is accurate for your business, and you remain responsible for its compliance with the laws and platform rules that apply to your business. If something we published for you needs correcting, tell us and we will correct or remove it.

As between you and us, you own the content we create for your account once it is delivered to you. You grant us the limited rights needed to deliver the Service, such as storing and processing your content.

You agree not to misuse the Service. In particular you will not: use it for unlawful, deceptive, or infringing activity; attempt to probe, disrupt, or overload our systems; reverse engineer the Service except where the law permits; resell or provide the Service to third parties as your own offering without our written consent; or use it to generate content that is illegal or that violates the rules of the platforms where you publish.

Files you upload. Logos, images, video, and documents you upload must be yours to use, and must not be unlawful, infringing, or malicious. We may remove content that breaches this section, and will tell you when we do. To report content you believe infringes your rights, write to privacy@georacle.ai with enough detail to identify it.

We own our software, methods, designs and brand, including the tools we use to deliver the Service. These Terms grant you a limited, non-exclusive, non-transferable right to use the parts of the Service we make available to you, such as our Shopify application and your reports, for your business while your engagement or subscription is active. If you send us feedback, we may use it without obligation to you.

The Service interoperates with third parties such as Shopify, AI model providers, and search or answer engines. Their terms govern your use of their services. We are not responsible for third-party services, and their availability or behavior may affect features of the Service.

How AI systems rank, cite, or describe your store is decided by systems we do not control. We work to measurably improve your store's readiness and visibility, but we do not guarantee specific rankings, citations, traffic, or revenue outcomes.

The Month one, delivered commitment in section 4 covers our work, schedule and evidence. It does not guarantee an AI citation, ranking, recommendation or revenue outcome.

The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability for all claims arising out of the Service is limited to the amounts you paid us for the Service in the 12 months before the event giving rise to the claim.

Nothing in these Terms excludes liability that cannot be excluded under applicable law, including under Quebec consumer protection rules where they apply.

You may stop using the application at any time. Payment obligations and service cancellation follow your accepted agreement, including the initial three-month commitment or the notice period for a continuing retainer. Existing agreements retain their cancellation rights. We may suspend or terminate access for a material breach, a legal requirement or discontinuation, with reasonable notice where practicable. Mandatory rights under applicable law and platform rules are not excluded.

Upon termination your right to use the Service ends. Sections that by their nature should survive (including intellectual property, disclaimers, limitation of liability, and governing law) survive termination.

We may update these Terms from time to time. If a change is material we will give notice, for example by email or in the product, before it takes effect. Continuing to use the Service after a change takes effect means you accept the updated Terms.

These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable in Quebec, without regard to conflict-of-law rules. The courts located in Quebec have exclusive jurisdiction, subject to any mandatory consumer rights to another forum.

Translations of these Terms are provided for convenience. The English version governs in case of any conflict. Les parties confirment leur volonte que cette convention soit redigee en anglais; a French version is available on request.

Questions about these Terms: contact us through the contact page or at contact@georacle.ai. For privacy questions or to exercise a right, write to our Privacy Officer at privacy@georacle.ai. Legal entity: InceptionAI Inc., federal corporation no. 1576742-3, 3740 boulevard Neilson, Québec, QC G1W 0G9, Canada.